NB! PLEASE QUOTE YOUR REFERENCE NUMBER WHEN MAKING BANK PAYMENTS

Guests making payments from abroad are notified of the following:  

SWIFT: NDEA NO KK  - IBAN: NO 39 6318 05 01489

GENERAL
A booking made by a guest is binding both for the hotel and the guest once it has been confirmed. For telephone bookings, the telephone conversation itself constitutes confirmation, and the object for rent is understood to be as is presented on our website: www.hamresanden.no, or in our brochure. An additional invoice charge of NOK 95 will be made payable if a written booking confirmation is required. By making payment of the deposit, or by signing the reply slip, the guest accepts the terms and conditions of the agreement. Check-in is normally after 3 p.m. on the day of arrival, and check-out before 11 a.m. on the day of departure.

A set of bed linen is not included in the price. We therefore recommend that guests who do not intend to bring their own bed linen book a set in advance.  

DAMAGE OR INJURY
Guests are liable for any damage or injury that they may cause to persons, buildings, furniture or equipment.
RULES FOR PAYMENT AND CANCELLATIONS / COMPLAINTS.
Guests who cancel their booking 30 days prior to arrival will be refunded their deposit, with the deduction of a NOK 250 administration charge. If cancellation is made later than 10 days prior to their arrival, guests must pay the entire rental sum. Our reception office must be notified of any complaints without undue delay and within 2 hours of arrival. This will give us the opportunity to remedy any faults. Complaints that are not reported to us within this deadline will be waived, and cannot be made at a later time.
CANCELLATION DUE TO ILLNESS OR OTHER UNFORESEEN CIRCUMSTANCES.
We recommend that guests take out their own sickness and cancellation insurance to cover such eventualities.

NO-SHOW
(Non-arrival of guests without cancellation) Guests shall pay for the entire rental amount.
DEPARTURE PRIOR TO AGREED DATE.
In the event that guests depart prior to the agreed departure date, they must pay the full rental amount.

DEPOSIT

During certain periods of the year, a deposit shall be paid for accommodation.
The deposit comprises 50 % of the total rental amount and shall be paid within 14 days of the booking being made.
The balance shall be paid 30 days prior to arrival.
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